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The Nextup Managed Retail Sales Process (MRSP) assists dealerships in monitoring and measuring team performances while ensuring effective customer engagement in the showroom, in the finance office, and in the service drive. There are four components of the Nextup platform: Engage: focused on Sales, Drive: tracking and auditing the test-drive; Transact: geared towards Finance; and Maintain: targeting Service activities. Nextup provides in-depth tracking of customer engagement processes and offers opportunities to improve both customer service and time management.