Head of People and Performance

Fleming Ford is the head of People and Performance at ESI Trends, an automotive consulting firm committed to reducing unnecessary employee turnover by engaging the workforce, strengthening cultures, bridging generational gaps and making leaders more effective in their roles. With 15 years of experience as an leadership coach and employee engagement specialist, Fleming helps dealers refresh outdated processes with people-centric solutions that enhance the employee experience and drive better business outcomes. ESI Trends, the leading provider of employee surveys, workforce metrics, best people practices, and benchmarks for the automotive retail industry. ESI surveys over 35,000 dealership employees annually and compiles all the analytics for the NADA Workforce Study.