Author. Ted Talk Presenter. 32 years proven automotive consulting experience. Provided training throughout all of United States; Europe; Australia; Puerto Rico and beyond. 6x NADA speaker; 8x Digital Dealer speaker; 4x RVDA speaker; countless 20 groups; International BDC speaker; and thousands of on sites at dealerships. BDC expert with a true “development focus” which is blended for both Service/Sales approach expert; General Motors BDC turn key vendor. Founding Member of Women in Automotive. Creator of “Her Car Matters”.