Alan Ram’s Proactive Training Solutions
Martha E. Rader
Professor Management/MBA Keiser University and President Rader Coaching, Training & Consulting, LLC
Nicole Ashe leads the Talent Organization for Cox Automotive, which includes the Global Learning, Organizational Development, Performance Management, Diversity & Inclusion and Culture teams. Her organization supports over 33,000 team members.
Most recently, Nicole served as Sr. Director of Cox Automotive Global Learning, and led learning for Inventory Solutions, Retail Solutions, Client Success and People Strategies. In 2016 Nicole and her team successfully implemented the Client Experience program, Heads Up, which prepared our auction team members to provide stellar service to our clients. This program resulted in our client engagement scores up by 3 points, which positively impacted revenue.
Before joining the Cox family of companies, Nicole held various executive leadership positions with Fortune 500 companies including Delta Dental Insurance Company, Cbeyond, Wachovia Bank & Bank of America.
Nicole is an award-winning Talent Management leader with more than 23 years of professional experience. Under her direction, teams have won the coveted Association for Talent Development’s (ATD) BEST Award and Training Magazine’s Top 125 award—both sought after, industry specific distinctions.
Debby Becket has worked in the automotive industry for over 26 years in Human Resources. She is a member of the Women@Hyundai and Hyundai CARES Employee Resources Groups. In her spare time, Debby volunteers for Special Olympics, Best Day Foundation, Lions Champions Club of Orange County. She is a native Southern Californian who loves the outdoors, sports, and dancing, especially clogging.
Natalie Born is an accomplished executive with over 15 years of experience leading product development and project management teams. Prior to joining Client Command as Vice President of Product Management, Born worked with organizations such as CareerBuilder, First Data, IHG and ADP.
Wadette Bradford, NADA Dealer Academy Graduate has a reputation for judicious use of resources and resulting cost containment. As General Manager at Martin Kia, she has increased inventory turns, customer engagement and service gross.
Elgie Bright is Automotive Marketing Chair at Northwood University, teaching Dealership Variable and Fixed operations, Financial Analysis, and Industry issues. Elgie has worked in Sales and Service marketing at the Retail, OEM and Aftermarket level. Notable is his Seventeen years as District Sales and Service Manager for General Motors, where he has overseen Dealer Operations in several locations across the U.S.
Elgie’s greatest strengths are his creativity, drive, and leadership. He thrives on challenges, particularly those that involve finding solutions or opportunities.
Elgie is a member of the advisory board of the Friends of the Sloan Museum and Buick Gallery in Flint, Michigan. He has also done volunteer work for the North Side Soup Kitchen (Flint, MI) and various car shows.
Elgie holds a business degree from Adrian College and an MBA from Northwood University. He is the Father of 3 Adult daughters and lives in Flushing, MI with his wife, and a hyper Jack Russell Terrier. In his free time, Elgie likes jazz, blues, and sports activities.
Eric Brown, is President of LotLinx an automotive marketing technology company which utilizes Artificial Intelligence to deliver VIN specific mini-channel add campaigns across its proprietary advertising network for 1,000s of dealers and OEMs.
In 2009 Mr Brown founded Dataium which grew to become the automotive industry’s leader in behavioral data collection and analysis, later purchased in 2015 by IHS/Markit (NASDQ: INFO). He is highly sought after industry speaker with appearances at the SAE Automotive Global Leadership Conference, NADA Leadership Summits, and JD Power and Automotive News Marketing conferences among others. He has also been a guest automotive expert on Fox News and quoted in numerous publications such as the Wall Street Journal, USA Today, and Forbes. In 2012, he was named Nashville, TN “Innovator of the Year.”
At age 28, Richard took the reins of his family’ dealership group when his father was forced to retire due to illness. This was a 100 year old family business and he was the 4th generation of his family to be CEO. The business was losing $3.5 million a year but with help from his mentor, Frank, the business was able to survive then prosper in a highly competitive industry. Today, he shares with business owners and leaders how they can achieve success in their own organizations.
Claire Calhoun is the VP of Sales and Marketing at Colors On Parade, an automotive recon company with over 300 locations across 2 countries. Claire also owns New Life Communications, a consulting agency focused on integrated marketing and public relations. She has 15 years of marketing experience, as well as experience running a large organization while handling problems not only in the workplace, but in her home life as well. She holds a B.S and M.S. in Advertising.
Evelyn, co-owner of Freedom Auto Group & General Manager, is celebrating her 36th year the automotive industry. Her story is not typical, she and her family escaped Cuba when she was three. This drives her. She is inspired to play an instrumental role in the success of the company’s “Life Improvement Business”. Evelyn & her team participate in non-profit fundraisers to support the community.
Lauren brought an incredible talent for growing strategic industry partnerships to Reunion Marketing. She joined the agency following 3 years in the automotive marketing industry, which includes accomplishments such as an increased average RO (Repair Order) for automotive repair shop clients. Now she’s bringing her 7 total years in marketing to Women in Auto for the first time.
Jody DeVere is a internationally recognized speaker, trainer, often quoted industry pundit and spokesperson for the automotive industry on the women’s market.
She has been featured by the New York Times, NPR, Wall Street Journal, CNN, Fox Business, Forbes Women, Oprah Magazine and Parenting Magazine to name
a few. As CEO of AskPatty.com, she provides automotive education to women consumers and an interactive online Certified Female Friendly® certification training
program for automotive retailers on how to attract, sell, retain and market to women.
In her role as marketing to women expert, automotive journalist, car care expert and safety spokesperson her goal is to educate women car buyers and owners,
the automotive industry at large and promote, mentor and support careers for women in the automotive industry.
Jody DeVere is a founding member of the Women in Automotive Conference, a champion for women in the automotive industry, and her company AskPatty.com, Inc. serves as the first point of contact for many women who are seeking the very best experience to buy a car and service by visiting Certified Female Friendly® automotive retail locations across the United States and Canada.
Tony D. is considered the industry’s most forward-thinking F&I and sales trainer creating The Academy’s Y.E.S. Processes. Tony leads the 10 certified trainers at The Academy, based in Austin, TX. Tony earned a degree in Communications from Sam Houston State University and has since become a 28+ year veteran of the automotive industry, speaking at numerous events and every WIA convention.
Natalya Edwards is an Advanced Product Strategy Manager at Hyundai and works on future products, including new vehicle concepts, powertrains, technology and features. Her most recent project is developing Hyundai's next EV. Prior to Hyundai, she spent five years at Toyota, including three working on the Prius brand. She earned her MBA at the University of Southern California.
Shari Fitzpatrick is the creator of the world’s famous line of gourmet-dipped strawberries, the renowned Shari’s Berries. Shari’s love affair with strawberries began as a little girl with a strawberry patch that her Father planted for her each summer. They quickly became her favorite fruit. Later while working as a mortgage broker in Los Angeles she began making potential clients handmade chocolate dipped strawberries. The incredible popularity of these memorable edible gifts soon outpaced the success of her original career. Her entrepreneurial path also led her to become a successful stockbroker and auto dealership finance manager.
In 1989, with a $1,500 cash advance, having just moved to a new town, Shari took her passion and hobby of chocolate dipping strawberries and turned it into a business.
An acclaimed inspirational speaker, and now author, Shari entertains audiences of all ages and backgrounds while sharing her down-to-earth, heartfelt business story. Appealing to anyone who has a dream, she’ll take your group on an emotional journey as she intertwines the successes in her life along with her mistakes. Shari’s new book, “Berried in Chocolate,” points out the importance of family, faith and fearlessness while revealing how God became her best business partner and that faith and street smarts can be just as useful as a college degree.
Today Shari’s new boutique brand of gourmet chocolate dipped gifts can be exclusively found at BerriedinChocolate.com and are shipped nationwide all year round.
For 25 years, Shari’s story and her creations have attracted international attention through appearances in O Magazine, on the Today Show, on Food Network, The Apprentice, In Style Magazine, People Magazine, The Price is Right, Wheel of Fortune, QVC, HSN and Chicken Soup for the Entrepreneurial Soul.
Anne developed Women-Drivers.com for car dealers to publically showcase their trust and transparency, resulting in greater sales from women buyers. The site connects women to Certified Trusted Dealers, leaving this powerful buying segment more empowered in their buying journey.
The company has been featured in the Wall Street Journal, ABC News, USA Today, Working Mother, Smart Money, and other national media. Anne writes for industry leading publications including, Digital Dealer, Driving Sales and Auto Remarketing. The company was named by DealerElite as a 2013 Most Interesting & Innovative Company. The same year Anne was named to the Class of 2013
Women in Remarketing.
Previously, Anne spent 20 years in brand and strategic product development for consumer product companies like American Eagle, Atlantic Luggage, and Cresswell Lighting.
Kevin Frye is the eCommerce Director of the Jeff Wyler Auto Family, one of the top 50 dealership groups in the US. Named as one of the top 5 influencers changing the automotive industry today by
Automotive News, he has used the leadership skills he learned in the Navy, to include flying over 200 combat hours in Desert Storm, to keep the Wyler Auto Family at the front edge of automotive
Erich K. Gail
Erich K. Gail is the Chief Executive Officer of the Cardinale Automotive Group, which has 19 dealerships in California, Arizona and Nevada (currently the #2 highest sales volume eDealer in North America).
Mr. Gail is a 26-year veteran of the global automotive industry, having served in a variety of executive and senior leadership roles in an array of management and investment groups throughout North America, Europe and Asia.
Subi Ghosh spent her first 6 years in Automotive working her way up from Internet Sales Assistant to Sales and E-Commerce Director of Dealer Groups. Her passion for the industry and drive to be an advocate for dealers serves as a perfect match as Senior Director of Dealer Strategy at Stream Companies and Founding Board Member of Women In Automotive. Subi has become a respected speaker at the major Automotive Events including NADA, Digital Dealer, Driving Sales, and more.
Subi keeps actively involved in the automotive community as a conference speaker and blogger on many automotive forums to be an advocate for dealers, share her knowledge, grow within her profession, and improve the way the industry sells and markets cars.
She is driven is to be a small part in helping to move this industry forward one person at a time and prides herself in being approachable to anyone who has a marketing or dealership sales management question, needs overall guidance, or simply the need to vent.
You can follow her on twitter @subi101
As Chief People Officer, Cynthia is responsible for the strategic direction of all human resources functions. She leads all Human Resources teams, including Employee Relations, Total Rewards and Benefits, Recruiting, Organizational Development, Talent Management and HR Systems. Working cross-functionally to support all areas of the business, Cynthia’s focus is on perpetuating a company brand and culture that attracts and retains world-class talent.
LOGAN KEIRSTEAD CAN SWIM BETTER THAN YOU. She once swam 16 kms to an island that is only 12 kms away, just to say she could do it. It’s sink or swim in automotive, she will help you stay ahead.
She has been in over 1,000 dealerships to improve their processes & bottomline. Logan works with TrueCar Trade, Galves Market Data, & RHAS – the largest volume dealer, buyer and seller in North America
ELISE KEPHART is the founder of The Elise Kephart Experience, a company focused on helping dealerships strengthen their process, sales teams and lead handling utilizing tactics with an emphasis on improving phone skills and utilizing video email. An international sales/marketing phenomenon in the auto industry, Elise is nationally recognized as “The YouTube Diva” for her persuasive personalized video greetings. Since 2007, she has sold countless vehicles to clients by creating a strong bond with her customers through the power of unique video messaging. Among her high volume sales, she has also earned top performing CSI. With her unique approach to videos, her phone skills and sales background, Elise has visited dealerships across the country teaching her one of a kind method. Her approach has been praised by the likes of Ziegler, Cardone and Bradley and she has been published in magazines both in the US and Canada. Elise has presented at seminars including Ziegler’s IBP, Driving Sales Executive Summit, Digital Dealer and The General Motors 2015 Compass Tour.
Ms. Julie Kimes brings to the table 25 plus years at O’Daniel’s and an entire family history tied to the car industry. With a background of growth and Avant guard development in the way cars are sold, Kimes has spent her career dedicated to delivering extraordinary service and value. Her hard work has clearly paid off in every position she has held in the dealership. In 2009 after successfully managing a satellite store, she was asked to be the GSM for O’Daniel Automart and Mazda. When Kimes took over the operations the total dealership sales were only 556 units a year. She has not only gained market share but has nearly doubled sales volume closing 2015 with 1069 retail units. She attributes the success to thinking outside of the box.
Eve Knudtsen is President of Knudtsen Chevrolet Co. in Post Falls, Idaho, to learn more about her path to success She is the third generation to own and operate the dealership her grandfather started in 1939.
Eve grew up in Coeur d’Alene, graduating from Coeur d’Alene High School. She attended North Idaho College and Northwood University. She has an Associate of Arts degree in Automotive Marketing and a Bachelors of Business Administration with majors in Economics and Management that she received from Northwood University. She completed that National Dealers Association Dealer Candidate Academy and is currently pursuing a Master Degree of Organizational Leadership from Gonzaga University.
Eve has a long-standing passion for serving the community. She has served on numerous board and committees including past president of Concerned Businesses of North Idaho, and past chairman of the Post Falls Chamber of Commerce. She is currently the vice chairman of Jobs Plus Coeur d’Alene Area Economic Development Corporation and is the current Guardian of Bethel #7 Jobs Daughters International of Coeur d’Alene.
Eve is a past recipient of Soroptomist Woman of Distinction for Business and Professional and 2006 recipient of Time Magazine’s Quality Dealer of the Year for Idaho. She is committed to educational initiatives throughout North Idaho including having been one of the individuals that purchased the land for KTEC, a career technical high school serving three school districts.
Eve lives in Coeur d’Alene with her husband, Wayne Cofield, and daughters, Lauren Benedict and Kendra Cofield.
Kathi Kruse is an auto retail strategist, dealership profitability expert, author, speaker and Founder of Kruse Control Inc.
Born in the heart of Los Angeles to a family of “car people”, Kathi’s passion for business spans a 25+year automotive retail career in Southern California.
Kathi is the author of “Automotive Social Business 2.0 – How to Captivate Your Customers, Sell More Cars & Be Generally Remarkable on Social Media”. Her Kruse Control Blog is the leading Automotive Social Media blog in the US.
Kathi lives in Southern California where her passions are yoga, art, music and animal advocacy. 10% of Kruse Control profits go to animal welfare.
Susan Lane, Director of Public Relations & Community Engagement for Hoffman Auto Group, oversees corporate reputation, community outreach/partnership program and corporate social responsibility, emphasizing brand awareness and business retention. Fueled with passion to serve, Susan brings people together to strengthen communities while increasing revenue.
Stephanie joined Facebook in 2011 and currently leads Facebook’s US Automotive team, working closely with Marketers and Agencies to develop solutions across platforms that build brand awareness,
strengthen consideration and ultimately sell more vehicles. Her work has been instrumental in propelling Automotive to be the fastest growing industry within the Facebook Global Sales Organization.
Sharon Lechter is a financial literacy expert, an entrepreneur, author, philanthropist, international speaker, licensed CPA, Chartered Global Management Accountant and, most importantly a mother and grandmother. A life-long education advocate, she is the founder and CEO of Pay Your Family First, a financial education organization dedicated to providing the tools and mentorship to support families, women, and entrepreneurs in reaching their greatest success around the globe. Regarded as a global expert on financial literacy, Sharon has served as a national spokeswoman and Presidential Advisor on the topic.
Sharon has been a pioneer in developing new technologies, programs and products to bring education into children’s lives in ways that are innovative, challenging and fun, and remains committed to education – particularly financial literacy. In 1989 she joined forces with the inventor of the first electronic ‘talking book’ and helped him expand the electronic book industry to a multi-million dollar international market.
In 1997 Sharon co-authored the international bestseller Rich Dad Poor Dad, along with 14 other books in the Rich Dad series. Over 10 years as co-Founder and CEO she led the Rich Dad Company and brand into an international powerhouse. In 2008 she was asked by the Napoleon Hill Foundation to help re-energize the powerful teachings of Napoleon Hill just as the international economy was faltering. She has released three bestselling books in cooperation with the Foundation, including Think and Grow Rich-Three Feet from Gold, Outwitting the Devil and Think and Grow Rich for Women. Sharon has also released Save Wisely, Spend Happily, in cooperation with the American Institute of CPAs.
Her financial literacy board game ThriveTime for Teens, an innovative experiential and fun life and money reality game, has gained recognition with coveted awards including a Mom’s Choice GOLD Award, Creative Child Magazine’s 2010 Game of The Year, Dr. Toy’s Best Vacation Product and a five-star rating from WTS Toy Reviews. Sharon is recognized globally as an expert on the topics of financial education and entrepreneurship. She is the author of Your Financial Mastery, a financial education college curriculum and recipient of the 2015 Excellence in Financial Literacy Education “#1 Book of the Year” award presented by the Financial Literacy Institute.
In 2008 Sharon was appointed to the first President’s Advisory Council on Financial Literacy. The Council served both President Bush and President Obama advising them on the need for financial literacy education. In 2009 Sharon was appointed to the National CPA Financial Literacy Commission as a national spokesperson on the topic of financial literacy and was reappointed in 2014.
A committed philanthropist, Sharon also gives back to world communities as both a volunteer and benefactor. Sharon serves on the national board of the Women Presidents’ Organization, and the national board of Childhelp, a national organization founded to prevent and treat child abuse. Sharon has also been an Instructor for Thunderbird School of Global Management for both its Artemis Program and its partnership with the U.S. Department of State and Goldman Sachs 10,000 Women program. Sharon was the driving force behind the passage of Arizona SB1449 in June of 2013, a bill that requires financial literacy concepts to permanently be incorporated into economics standards and created a separate statue for those concepts.
Sharon’s contributions have been recognized globally. Childhelp has honored Sharon and her husband, Michael, as recipients of the Spirit of the Children Award. Sharon was recognized by the Phoenix Business Journal as one of 2013’s 25 Dynamic Women in Business, and by National Bank of Arizona with the 2013 Woman of the Year award and Arizona Business Magazine as one of the 50 most Influential Women in Arizona Business. In 2015 Sharon was honored by Florida State University’s Women for FSU with a Gift of Wisdom Award, Women Presidents’ Organization with the Mary Lehman MacLachlan Economic Empowerment award and by the National Financial Educators Council as the Financial Educator of the Year for 2015. Sharon was also honored with the prestigious 2015 International Profilo Donna Award by Profile Woman.
In 2016, Sharon was inducted into the Personal Growth Hall of Fame, as the first woman to join the industry greats of Bob Proctor, Les Brown and Denis Waitley. In addition, Sharon was honored by a Lifetime Achievement Award from the Habitude Warriors Conference. Sharon won the Gold Medal in the 2016 Money Games sponsored by GoBankingRates.com. For more information, please visit www.sharonlechter.com.
Ryan Leslie is the Director of Strategic Partnerships at automotiveMastermind. A frequent contributor to major industry pubs and forums, Ryan has presented at numerous conferences and webinars on topics ranging from digital marketing strategy to consumer experience management. Prior to Mastermind, Ryan worked for more than 14 years in the automotive industry at DealerRater, Cars.com, and Dominion.
Laura is a former top car salesperson best known for her use of automotive social media. She has been featured in Automotive News for her unique marketing and self-promotion efforts. As the Vice President of Sales and Training for Alan Ram’s Proactive Training Solutions, Laura works with dealerships to convert more traffic to the showroom, and hosts the popular Management By Fire training event.
Katie knows the challenges organizations encounter as they strive to design a sustainable customer service program.She also knows that developing a program is just one small step to success; it is the tools & implementation plan that makes a program take flight.Using her experiences as a COO & designing CX programs, Katie is now a leading voice inspiring positive, actionable change globally.
Kelly McNearney is Google’s Senior Automotive Retail Strategist based in Venice, CA. She has spent 5 years with Google coaching automotive retailers on reaching in-market shoppers with the right message at the right time. She has conducted keynote addresses at Digital Dealer, DMSC, ALR, the Google Automotive Retail Summit, AIADA, JD Power and numerous OEM-specific conferences.
Prior to joining Google, Kelly spent 9 years at ESPN in Customer Marketing and Sales. Kelly is a graduate of the University of Kansas with degrees in Journalism and Spanish. She is a thinkLA Person of the Year award winner and is the SoCal regional lead on GoogleServe, Google’s annual volunteerism initiative.
She lives in Hermosa Beach, CA and is always looking for tips on interesting travel destinations.
Emily Miller is most comfortable driving the dunes of the Sahara and refuses to commute on the 5 Freeway. President of Public Relations and Sports Marketing firm Soulside Network, she is also the founder of the first women’s navigation rally raid in the U.S., the Rebelle Rally, which spans seven days of competition based on skill – not speed. No GPS, cell phones or outside assistance.
For longer than she cares to reveal, Emily has been in the sports marketing and PR business, with automotive being her true passion. Her background is in brand building, and her experience is deeply rooted in the action sports world.
As an athlete, she learned quickly that a vehicle is the great equalizer for body size and gender – a blessing, given her 5-foot, 100-lb. frame. What started as an opportunity to race stock trucks for legendary off-road racer Rod Hall became a chance to see many amazing places across the planet and gain invaluable life and work lessons from the driver’s seat. Despite numerous podium finishes and wins including the Baja 1000 … and being the first woman to solo the longest off-road race in the US (and win her class), her takeaway has been transferring the lessons to her business; and most important, encouraging women who share her passion for cars and adventure.
To date, she has coached over 4,000 people to drive off-road, organized and produced over 100 experiential automotive events, spent countless hours “secret shopping”, and helped women tackle their fears and challenges in a vehicle – including spearheading the US women’s effort at the punishing Gazelle Rally in Morocco. Emily is a recipient of the Women’s Automotive Alliance International “Spirit of Leadership Award” who still mutters the age-old adage of “to finish first, you must first finish”.
Chelsea offers more than 10 years of experience in digital marketing, which she now leverages the acquired knowledge and skills to help clients excel. As leader of the SEO Strategy Department, she continues to craft strategies that contribute to achieving milestones in website traffic, conversions, and, ultimately, sales for dealerships and small businesses in other competitive verticals.
Carolyn Olavarria is a first generation Latin American and the first in her family to graduate from college. While living in New York, Carolyn was introduced to the auto industry by an acquaintance and immediately fell in love with her work as a salesperson at her first dealership. Carolyn rapidly climbed the ranks to become Finance Manager before being promoted to Sales Manager. She made the decision to leave behind her family and friends to come to Los Angeles to work with a team whose goal was to relaunch a previously bankrupted dealership. Honda of Downtown Los Angeles is now one of the largest Honda dealerships in the country and Carolyn is the first Latin American, female General Managers for the brand.
As the CEO of PCG Companies, Glenn works with clients to develop new strategies that will enable their businesses to become more visible, efficient and profitable. He continues to author articles for multiple industry publications His new book, The Power of Connected Marketing is a best seller on Amazon. He is co-author of the book, “Selling Cars in the Digital Age” which has been translated into 4 languages.
As a highly requested speaker Glenn has been asked to help educate audiences throughout the US and Internationally delivering Keynotes and workshops on the topics of Marketing Strategy, Business
Leadership, Employee Performance and the Customer Experience.
Prior to joining DealerSocket, Sejal Pietrzak worked for 12 years at ACTIVE Network, a successful software company, where she led high-functioning teams and drove deep understanding of and responsiveness to employees and customers’ needs and experiences. Under her leadership, ACTIVE
expanded internationally and opened offices in London, Singapore, and Sydney, and over the years, Sejal has worked across all aspects of ACTIVE’s business globally, including marketing, sales, M&A, operations, customer success, product management, development and HR. Sejal and her husband, John, have been together for 19 years, and have two children, a daughter Raina (12) and a son Deven (11). In her free time, Sejal spends time with her family and friends, loves to cook, and coaches her son’s basketball team.
Martha E. Rader
Dr. Martha E. Rader holds a PhD in Organizational Leadership. She is a Professor (MBA) at Keiser University, a published journal author and a Northwood University MBA alumna. She is president of Rader Coaching, Training & Consulting, LLC and a certified coach and trainer specializing in leadership coaching, training and change management. She also conducts executive workshops on building positive productive culture.
Eliana Raggio, is the Director of Industry Relations at Digital Air Strike, the #1 consumer engagement partner in the industry. Widely known as the “Webinar Goddess”, Eliana is the host and moderator of Digital Air Strike’s free weekly webinars (DigitalAirStrike.com/webinar) where she presents invaluable information by industry leading experts on timely and relevant topics that Dealers need to compete and succeed in the Automotive Industry today. The highly interactive installments of the popular continuing education series are held every Thursday at 9am PST/ 12 noon EST.
She is also an award-winning voice over artist, professional emcee and former Philadelphia morning show radio personality. Additionally, Eliana is a US Navy Veteran having served honorably during the Gulf War and has long been a strong advocate for all issues facing women in male dominated industries. Eliana is a gifted communicator and eloquent writer with a dynamic personality and is blessed with a loving husband, an awesome son, and a cool puppy. She is also a life-long Philly sports fanatic and a karaoke queen and she unabashedly admits to never having met a mac ‘n cheese she didn’t like. You can connect with her on twitter @ElianaRaggio or email her directly at Eliana@DigitalAirStrike.com.
Shaun didn’t dream about working in the automotive industry. He wanted to be a rock star playing drums to the delight of thousands. Turns out, he became a digital marketing rock star teaching, coaching and helping automotive dealers reach their potential. He has 20+ years of experience in sales, digital marketing, websites, SEM, SEO, social media, branding, management, leadership and team building. He is a highly sought after speaker at industry events due to his contagious, entertaining presentation style.
In 1996, David and his lifelong friend and business partner, Jason Brennan, founded Stream Companies. In only a few short years, Stream Companies was recognized and awarded as one of the fastest growing, privately held entrepreneurial companies in Philadelphia and has continued to win awards like Inc. 5000, fastest-growing private companies and the Philadelphia 100 multiple times.
A lifelong pursuit of success and a relentless work ethic are why David Regn has become a predominant figure in Philadelphia’s advertising landscape. His foresight and leadership have played a big part in Stream Companies’ continued growth over the last 20+ years.
With a passion for shaping ideas and marketplaces, Scotty co-founded SheBuysCars to change how women discuss and buy cars. This led her to be elected the first woman president of the International Motor Press Association. Prior, she wrote for the New York Times, Town & Country and Entrepreneur, co-authored “Stew Leonard, My Story” and produced the Luxury Summit conferences for American Express.
An entrepreneur with a background in advertising sales, management and a few online start-ups, Christy Roman has a unique perspective on advertising as it pertains to automotive and the Internet. Her claim to fame was developing and monetizing the Partnership Program (now the Premium Program) dealer initiative at AutoTrader.com, which turned them into a classified advertising powerhouse – and now generates hundreds of millions of dollars. She is also the founder of Women in Automotive, which provides events and training designed to empower women in the industry and help dealers hire and retain women as employees. Past roles include ad agency owner and business development; sales and management for newspaper and cable advertising; piloting the one-time AOL Time-Warner multi-media cross-selling initiative; Regional Sales Manager for Who’s Calling, and consulting for television stations to help them develop online revenue streams. She sold the automotive division of Now Marketplace, Inc. in 2014 to form a new company with JKR Advertising called Now Digital, Inc. The digital agency continues to be a one-stop shop for dealers and local businesses wanting to maximize the Internet as an effective form of advertising.
Kathy Ruble is the Executive Marketing Director at Ally. In this role she is responsible for dealer/program communications for 18,000 Dealers. She manages marketing operations/budget and leads dealer/consumer product innovation and Clearlane.
Prior to her new role, Kathy was the Executive Director of Communications, Dealership Online Services, and led the U.S. sales team that sold and promoted dealership training, lead management, and Ally SmartAuction, the industry-leading online auction.
Kathy has been with GM/GMAC/Ally for 32 years and during her career has amassed a wealth of experience in many facets of the auto business and finance operations. She has held a number of sales
and marketing positions in the field across the country as well as roles in commercial lending, OEM operations and alliance support.
Ruble holds a bachelor’s degree in communication, arts and sciences from Michigan State University and a master’s degree in administration/marketing from Central Michigan University.
She serves on the American Financial Services Association (AFSA) Vehicle Finance Board, and the AFSA Education Foundation Board. She sits on the AFSA Conference Planning Committee and the Women’s
Leadership Council. She also serves as a Board member for the Michigan Philharmonic. She is a mentor at Wayne State University and Ally, and supports the Ally Women’s ERG.
Kathy, husband Mark, and their 16 year old daughter Lily live in Northville, MI
Andrea is an HR & Talent Management leader who has supported automotive leaders for over 15 years in creating business-driven people programs that recruit, retain and reward high performing Associates. She is celebrating her 12 th year at AutoNation and is proud to deliver industry leading learning courses such as “AutoNation General Manager University” and their “Sales Ignition!” onboarding program.
Judith Schumacher-Tilton is a resident of Montclair, New Jersey and president of Schumacher Chevrolet Auto Group, New Jerseys largest volume Chevy dealer with locations in Little Falls, Denville and Clifton.
Previously, Judith served as the chairman of the Women’s Dealer Advisory Council and is a member of the Tri-State Chevrolet LMA Board. Locally, she serves on the Montclair State University Foundation Board, the Boys and Girls Club of Clifton Trustee Board, the Lakeland Bank Advisory Board, the Chilton Memorial Hospital Foundation Board, Passaic County 200 Club Trustee Board and the Domestic Violence Response Team for the Passaic County Women’s Shelter.
She was nominated as 2012 TIME Dealer of the Year becoming New Jerseys first-ever female to compete for this very prestigious award. In recognition of her dealerships performance and her extensive community service, she went on to win the title of Northeast Regional TIME Dealer of the Year and was among the four finalists for the national title which was published in TIME Magazine.
Bob Smith has been in the retail automotive business since the mid 1980’s working in dealership operations, automotive finance, used car wholesaling and retailing, New Car brokering. He comes from a family of retail automotive professionals who have been in the business since 1917!
In 2012, Bob was hired by the Greater Los Angeles New Car Dealers Association to act as its executive director. In this capacity, Bob is involved in Dealer Advocacy at the local, state and national levels. Additionally the position helps coordinate philanthropic efforts and help maintain government and industry relations by maintaining good public relations. GLANCDA also works closely every year with it partner the Los Angeles Auto Show, to endorse and promote its success. The Los Angeles Auto Show has nearly one million people attend during public days and nearly twenty five thousands credentials issued during press and media days of Auto Mobility Los Angeles.
Erikka Tiffani, started her career in automotive as a service writer in 2004. Along the way she has worked as a salesperson, BDC Manager, marketing director and new car manager. As a mom of two, she prides herself on mentoring other women in the car business. With innovation, passion and the ability to step outside the box, Erikka offers a fresh and unique perspective in the automotive landscape.
Tiffany is the Sr. Manager, Planning & Integration for the Customer Satisfaction Division at Hyundai Motor America, providing leadership and direction to the division through strategy, planning, integration, communication, and financial tracking. She is a member of the Women@Hyundai and just completed an Executive MBA in at the University of La Verne
Renee Stuart, PCC
“When you choose to spend 3 decades in one industry, you’re bound to learn a thing or two.”
Driven by her strong desire to succeed and an insatiable level of curiosity, Renee Stuart learned early on that simply wanting something wouldn’t be enough. For Renee, the proverbial corporate ladder appeared rigid and limiting. She found herself asking the question “Just because it’s always been, doesn’t mean it must always be – does it?” The climb for Renee was never vertical. She chose to use strategic angles. Her climb was driven by a natural inclination to make a difference, and most times that required moving down and over, versus climbing straight up.
After nearly 3o years of working in a car dealership, Renee has spent the last 7 years coaching highly driven professionals who aspire to activate the best version of themselves. She partners with career-minded people to help them improve their performance at work; all-while eliminating the blind spots that prevent them from reaching their highest potential. Renee knows that when people differentiate themselves and leverage their unique attributes, they’re able to achieve their goals, faster.
The world of work has changed forever! Years ago, our jobs didn’t change much and our managers managed our careers for us. Today, to be successful, we need to take responsibility for our own professional positioning. YOU get to decide where your contribution will be most valued in your business and your community. You get to design your own ladder.
BACKGROUND: Automotive Retail Management: Accounting (9 years), Fixed Operations (8 years), Variable Operations (9 years). Professional Certified Coach (6 years). Certified Personal Brand Strategist (6 years). Certified Extreme Leadership Workshop Facilitator (5 years). NLP Master Practitioner (3 years). Speaker. Trainer. Online Course Creator.
AREA OF EXPERTISE: Career Coaching | High-Performance Sales Training | Effective Communication | Personal Brand Strategy | Professional Positioning Planning | Online Presence Design | Reputation Development
Arnold Tijerina has over 14 years’ experience in the auto industry, 7 of which were in retail before transitioning to positions which allowed him to share his knowledge and expertise in sales, digital marketing and social media with dealers. His retail experience encompasses most dealership sales and management positions.
Jenny Vance, EVP of Sales at PERQ, has helped over 350 companies from across the world develop sales generation strategies, including Fortune 50 clients, companies with series A/B/C funding, and early stage entrepreneurs at seed stage. Jenny has a strong ability to identify sales talent, cultivate leaders, scale proven sales performance and develop aggressive ramp towards value for new employees.
For five consecutive years, she was honored by the Sales Lead Management Association (SLMA) as one of the 50 Most Influential People in Sales Lead Management. She also was recognized by SLMA as one of 20 Women to Watch. Direct Marketing named Jenny to their 40 Under 40 lists, and she received the McDermond Medal for Excellence in Entrepreneurship.
Jason Volny’s fifteen-year career in the automotive world, coupled with his desire to research and innovate historical and immediate industry practices, contributes to the ongoing future growth of the industry professionals. His keen understanding of Human Capital Management amplifies the growth of future leaders. His sales manager, finance manager, and salesperson’s pedigree, provided him with the necessary experience to question the status quo. His multi-angle approach to the improvement of the modern customer experience, inspires a counterintuitive evolution of brand perception. When Jason is not on the plane, traveling to spread the mission, he uses his artful negotiation skills to develop win-win outcomes with his 3 and 5-year- old boys. This never works! He likes to spend his time on the lake reliving his youth by constantly attempting and failing to do a backflip on a wakeboard. His long-term goals are, be inspiring, a good husband, a good father, and earn a black belt in krav maga and jiu jitsu.
A fixture in the Canadian automotive digital landscape for over 15 years, Brent’s digital acumen and passion for education has him working across all three tiers as well as sitting on several automotive advisory boards. Brent is an in-demand, keynote speaker at corporate events internationally and writes on a regular basis for automotive publications in North America and England.
Kerri Wise is VP, Dealer Training and Industry at TrueCar. In her role, she leads dealer training initiatives focused on helping dealers maximize their success on TrueCar. Kerri’s automotive career spans nearly 20 years, previously working at Edmunds.com and J.D. Power and Associates in various roles across sales, marketing, training, analytics and consulting.
Don’t let the twinkle in her eye, her non-stop energy or her infectious laugh fool you! Katy Wolda is an accomplished and respected professional with more than 20 years of experience in the Automotive industry.
With sixteen years of experience at AutoNation, the country’s largest automotive retailer, Ms. Wolda currently serves as Director of Training and Development. She is responsible for developing world-class training for thousands of Services, Parts & Collision personnel across a national network of more than 365 franchises. It’s a position Katy is well suited for after honing her skills at Cars.com where she served as Dealer Training Manager. Honored by Cars.com with the Most Valuable Player Award, Katy was instrumental in training a growing sales force about the automotive landscape, digital marketing strategies and dealership best practices. In fact, there’s barely a state in the US that Katy hasn’t visited as a dealership trainer. She’s shared her knowledge and skills with more than 10,000 associates across 45 states, bringing her energetic message to everyone she meets.
Currently recognized as a leader in training and development Katy holds a Bachelors and Master’s Degrees in Special Education from the University of Nebraska. With her strong educational background, her expertise in people development, her keen understanding of the automotive industry, her energy, compassion and drive, she is proud to serve on the Board of Women in Automotive.